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Built for Australian & New Zealand auto repair shops — job board, DVI, customer portal, GST invoicing, and Parts Exchange in one platform.
Trusted by 500+ workshops
Auto Masters ToowoombaRedcliffe PrestigeBay Motors NambourPacific MechanicalSuncoast Auto CareHinterland Service CentrePlatform capabilities
Full repair order lifecycle from booking to invoice, with parts, labour, and DVI built in.
Capture vehicle condition with photos, flag concerns, and convert findings to estimate lines instantly.
Supplier catalogue, purchase orders, low-stock alerts, and parts reserved on job approval.
Tokenised approve/decline links sent by SMS or email — no customer login required.
ARO, efficiency, utilisation, and deferred work value — all calculated from real job data.
Customer-facing booking widget with real-time bay availability and automated confirmations.
How it works
Customer books online or the advisor creates a walk-in. The job lands on the board with vehicle and concern pre-filled.
DVI captures findings with photos. One tap converts items to estimate lines. Portal link sent to customer for approval.
Approved work becomes a GST invoice. Parts consumed, labour recorded, payment marked. ARO tracked automatically.
From our customers
Hear from real workshop owners and managers using Workshop Wrench every day.
“Cut our booking time in half. Customers book online, get a confirmation SMS, and we see it straight on the board. No more double-handling.”
Brad Thompson
Penrith AutoCare · NSW
“EzyParts integration saves us 2 hours daily. We used to ring three suppliers every morning — now we search, reserve, and raise the PO from inside the RO.”
Mel Santos
Gold Coast Performance · QLD
“Finally a system that gets AU compliance right. Proper GST invoices, ABN on every tax invoice, and Authority to Repair clauses built in — not bolted on.”
Dave Kowalski
Murray Bridge Motors · SA
“The customer portal is a game changer. Customers approve estimates on their phone, we get written authorisation before we touch the car, and phone tag is gone.”
Jas Singh
Sunshine Mech · VIC
“Works offline in regional areas — huge for us. The app queues mutations and syncs when connectivity returns. We've had zero lost jobs during outages.”
Chris O'Brien
Darwin Workshop · NT
“Fleet billing and STP lodgement in one system. We manage 40+ government fleet vehicles and the per-vehicle job history and bulk invoicing save us half a day a week.”
Sarah Chen
Canberra Fleet Services · ACT
500+
Workshops across Australia
$4.2M
Invoiced monthly
4.8★
Avg customer rating
Transparent pricing
Published AUD prices. Switch or cancel anytime. Most shops start on Growth.
Starter
For shops getting started with digital workflows.
Growth
Most popular for 3–8 bay independents.
Enterprise
Multi-location groups and custom integrations.
All prices AUD, ex. GST. See full pricing & feature comparison →
The AU-native workshop platform with a live demo you can use right now — no form, no sales gate. Job board to GST invoice, digital inspections, owner KPIs, and a B2B parts marketplace built right in.
Shipping in the live product today
Why workshops switch to Wrench
Customers approve or decline each line from their phone via SMS — written authorisation before you touch the car, zero phone tag.
Digital repair orders on a live job board mean the whole shop knows the status at a glance, and nothing gets lost on a bench.
Tax invoices built from approved work — correct ABN, GST line, and date of supply. Nothing invoiced that was not authorised.
What category leaders sell as three products
Shopmonkey, Tekmetric, and AutoLeap structure the homepage this way. We map each pillar to live processes and honest status — not a disconnected module grid.
01 · Stop losing work
Most shops run three separate systems for booking, WIP tracking, and parts. Wrench maps the whole floor to a single domain-enforced job board — inspection findings, parts readiness, and blocked ROs are visible at a glance, not buried in a notebook.
02 · Get paid for everything you do
Verbal approvals kill ARO. Wrench sends a tokenised portal link so customers approve or decline each line in writing — then the invoice builds directly from what was authorised. No surprise write-offs. No "I didn't agree to that" disputes.
03 · Keep customers coming back
The work a customer deferred last visit is recoverable revenue — not a sticky note on the counter. Wrench tracks declined lines, surfaces them at next visit, and sends reminders before the car becomes someone else's job.
AU/NZ built
GST-aware invoices, AU/NZ money path — not a US product bolted onto Australian tax rules
No sales gate
Published Starter/Growth/Scale plans — see the price before you talk to anyone
Parts Exchange
B2B marketplace built in — recycled and surplus parts flow straight into your repair order
0 roles
Owner · Advisor · Tech · Parts · Accountant · Reception — right view for every staff member
Shop day workflow
The sequence every independent shop runs. Each step maps to a live product surface and a why that protects the money path.
01
Public booking or front desk intake with customer + vehicle first-class. Why: car count dies when first contact never becomes a system object.
02
Booking becomes a repair order; board shows stage, tech, and blockers. Why: WIP you cannot see is WIP you cannot manage.
03
DVI findings with severity convert to estimate lines or deferred work. Why: verbal upsells without structure kill trust and ARO recovery.
04
Line-level approve / decline / defer via portal tokens. Why: silent scope expansion creates write-offs and disputes.
05
Reserve stock, raise POs, clock labour on the RO. Why: authorised work without parts is fake progress; unbilled labour is pure waste.
06
GST invoice from approved lines, payments, AR visibility. Why: revenue is not cash until collected — money path stays on the RO.
Request access and we open a signed desk (also emailed): job board, DVI findings, line approvals, portal tokens, inventory with POs, GST invoices, labour timers, multi-location HQ, and owner KPIs. The garage is shared and seeded — not your private tenant. Parts Exchange is accessible at the marketplace URL. We do not invent customer logos or outcome percentages.
How live demo access works
Screenshots and scripts stay public. Staff passwords are issued after the request so we can send the desk and a single follow-up — not a 30-minute sales gate.
Product UI
Captured from the running Workshop Wrench app. Request the access desk to open the same screens.
Confidence — live demo, not mockups
Seeded multi-tenant shop. Screenshots are captured from this demo. Request the access desk for role logins. Status labels match the API catalog — Live · Stub · Dry-run · Planned. We never badge Connected for shells.
Isolation check
Second tenant on the desk
Demo-garage data must not leak
Workshop Wrench connects buyers and sellers of automotive parts across Australia. Search B2B parts, raise RFQs, dispatch orders, and integrate purchasing directly against your open repair orders — no separate portal to juggle.
🔍
Search wholesale stock across multiple sellers. Reserve against an open RO without leaving the board.
📋
Request quotes from multiple suppliers at once. Compare landed cost before committing — no phone tag.
🚚
Wreckers and trade suppliers manage orders, pick lists, and dispatch states in one dedicated surface.
📦
Accepted quotes create purchase orders in the Wrench inventory module. Goods receive closes the loop.
Built for wreckers & trade suppliers
From vehicle teardown to wholesale counter: manage your dismantling inventory, list parts on the exchange, and dispatch orders without switching tools.
Harvest management
Log parts from incoming vehicles, grade condition, and assign locations. Inventory truth from yard to sale.
Wholesale counter
Trade customers browse and buy direct. RFQ responses keep pricing off the public feed for favoured accounts.
Dispatch desk
Seller-side orders surface pending pick lists with status transitions and fulfilment notes.
Integrated into Wrench
Seller inventory syncs to the B2B search. Workshop buyers close POs without double entry.
Profit levers (no invented percentages)
Competitors quote 30% revenue lifts. Until we have permissioned design-partner metrics, we name the levers every shop must manage.
Public booking, intake quality, and honest diary capacity — missed first contact never becomes a bay hour.
See the full process →DVI findings → priced lines → line-level decisions. Unstructured "looks fine" texts do not create recoverable revenue.
See the full process →Board stages that mean something: AWAITING_AUTH and AWAITING_PARTS must not masquerade as productive occupancy.
See the full process →Invoice from authorised scope, record payments, watch AR. Revenue is not cash until collected.
See the full process →Why Wrench
Industry averages leave little room for idle bays, unapproved work, missing parts, or double entry. Every major surface either advances a job or surfaces a profit lever.
ARO, approval rate, deferred work dollars, and unbilled labour on your dashboard every morning. Stop being the only person in the shop who knows the real number.
Check-in → inspect → estimate → approve → parts → produce → invoice → paid. One board. No more "where's that RO?" across three staff members.
Domain-enforced stage transitions today — not a free-text whiteboard. Process Studio on the Growth roadmap so your induction happens in the software, not in a binder.
OpenAPI Live · Xero/MYOB Dry-run · Stripe Stub · Parts Exchange integrated — real integrations in progress, never fake "Connected" badges for stubs.
The shop day
Every transition is designed to create an audit trail, a customer moment, and a metric — not just a status badge.
Public booking or front desk intake with customer + vehicle first-class. Why: car count dies when first contact never becomes a system object.
Booking becomes a repair order; board shows stage, tech, and blockers. Why: WIP you cannot see is WIP you cannot manage.
DVI findings with severity convert to estimate lines or deferred work. Why: verbal upsells without structure kill trust and ARO recovery.
Line-level approve / decline / defer via portal tokens. Why: silent scope expansion creates write-offs and disputes.
Reserve stock, raise POs, clock labour on the RO. Why: authorised work without parts is fake progress; unbilled labour is pure waste.
GST invoice from approved lines, payments, AR visibility. Why: revenue is not cash until collected — money path stays on the RO.
Processes library
Intake, booking, board, DVI, approvals, parts, labour, invoicing, KPIs, portal, and onboarding — each with step sequences and why it protects profit.
Advisor workflow
Service advisors need speed and trust. Wrench keeps customer history, vehicle, estimate lines, and board status in one flow — so the conversation is about the car, not the software.
Shop floor
Technicians should not fight a desktop CRM. The installable PWA, My Day, and job-linked labour keep the floor moving — with findings that feed the estimate.
Production processes
Not a pile of modules. A single lifecycle from booking to paid — with inventory, labour, portal, and KPIs hanging off the job aggregate.
Front desk intake
Create customer, vehicle, and open RO in one path. Search by name, phone, rego, or RO number. Advisor-first navigation with role-aware shell.
The whole shop on one screen. Drag a job, domain rules stop the mistake. Your techs know what is next without asking.
Shop floor control
Kanban stages match how shops talk: inspection, awaiting auth, waiting parts, in progress, ready. Techs switch into My Day without the full advisor UI.
Techs see their assigned jobs and a running timer — no CRM navigation, no guessing what to work on next.
Money path
Approved estimate lines become GST invoices. Partial payments update AR. Reserved stock can consume on invoice. Owners see outstanding cash on the dashboard.
GST tax invoices built from approved work — nothing gets invoiced that was not authorised. AR visibility so you know what is still outstanding.
Owner intelligence
Live KPI widgets plus charted trends for revenue, board mix, tech efficiency, and deferred work opportunity — so Thursday capacity problems are visible before cash is late.
Owner reports with honest source labels — every chart tells you if the data is live, mock, or hybrid. No black-box scores.
Capabilities
Essentials stay reachable. Advanced modules unlock on Growth and Scale with clear entitlements.
Advisor job board and tech My Day with status transitions enforced by domain rules — not free-text ticket chaos.
Capture findings, convert to lines, defer work for follow-up, and keep the money path honest.
Catalogue, low stock, purchase orders, reserve on approve, consume on invoice.
Turn approved work into GST invoices with AR visibility and payment records.
ARO (Average Repair Order value), efficiency, utilization, deferred work value — documented so owners can trust the number.
Tokenised approvals without a shop login — built for SMS and email deep links.
Built for independents first
Workshop Wrench is an Automotive Workshop OS: one job aggregate, honest tenancy, and a demo you can open before any sales call.
What we optimise for
No testimonials yet — we only publish named customer stories with permission. Until then, here is what the product is built to improve.
Recommended and declined work stays visible so advisors recover revenue without a second spreadsheet.
Board columns that match how shops already talk: inspection, awaiting auth, waiting on parts, ready.
Published Starter / Growth / Scale plans with seats and entitlements you can read before any demo.
Sound familiar?
Workshop Wrench is built around these six pain points. Each one has a specific, domain-enforced answer — not a vague 'analytics dashboard' claim.
Jobs leaving without being invoiced
Domain-enforced stage gates — nothing moves to Closed without an invoice
Waiting on phone approvals all day
Customer portal lets owners approve/decline estimate lines from their phone
Paper ATRs that disappear
Digital forms, SMS-sent, auto-attached to the repair order
Not knowing your real ARO or efficiency
Documented KPI formulas, not black-box scores — you own the numbers
Techs not knowing what to work on next
Job board with priority, stage, and time visibility — the floor knows
Deferred work falling off the radar
Deferred work queue with follow-up reminders baked into the workflow
How to get started
No enterprise funnel. No 8-week sales cycle. Walk the product yourself first, then get a guided session if you need one.
Hit /demo — the full platform, seeded with a real garage. No form, no sales call. Just the product.
Open demo →Book a 30-min screen share. We follow your workflow, not a generic pitch deck.
Book a demo →Your own tenant, your data. Set up in minutes with the day-zero onboarding guide.
Start trial →Staff first-week guide, process templates, and import tools. We help you move.
Read migration guide →Pricing honesty
Competitors that hide pricing burn trust. Wrench publishes Starter, Growth, and Scale with seat expectations and entitlements you can read before a demo.
Compare monthly plans →Why Workshop Wrench?
Generic accounting tools and CRMs weren't built for the workshop floor. Here's how Workshop Wrench stacks up against common alternatives.
| Feature | Workshop Wrench | QuickBooks / Xero only | Pen & Paper | Generic CRM |
|---|---|---|---|---|
| AU compliance (GST, BAS, ABN) | Accounting only, no RO workflow | Manual BAS each quarter | Not built for automotive | |
| SMS to customers (estimate approval) | Requires third-party tool | Phone calls only | Generic SMS, no repair workflow | |
| Online booking widget | Not available | Phone booking only | Generic form, no bay scheduling | |
| Digital vehicle inspection (DVI) | Not available | Paper inspection sheets | Not available | |
| EzyParts / AU parts catalogue | Manual purchase orders only | Phone orders, no tracking | Not automotive-specific | |
| STP Phase 2 payroll lodgement | Accounting only, no workshop link | ATO portal manual entry | Not available | |
| Customer portal (tokenised) | No customer-facing portal | No digital option | Login required, no RO context | |
| Multi-bay scheduling | No workshop scheduling | Whiteboard, error-prone | Not workshop-aware | |
| Loyalty program | Not available | Stamp cards only | Generic points, no RO link | |
| Vehicle health reports | Not available | Manual written reports | Not available |
Comparison reflects publicly available feature documentation as of 2026. Manual workarounds not counted as native features.
Workshop Wrench was designed from the ground up for Australian automotive businesses — not adapted from a US product with AU workarounds tagged on at the end.
Every invoice calculates GST at the correct rate with proper ABN display. BAS-ready tax reports export directly — no spreadsheet wrangling each quarter.
Single Touch Payroll Phase 2 reporting built in. Lodge staff wages directly with the ATO through the system — no manual ATO portal entry at EOFY.
Look up vehicle registration details via the National Exchange of Vehicle and Driver Information System. Rego number auto-populates make, model, colour, and expiry.
Customer data handling meets Australian Privacy Principles under the Privacy Act 1988. Data residency in Australian data centres, with full audit trails and consent management.
Phone numbers formatted to Australian standards (04XX XXX XXX mobile, 02/03/07/08 landlines). SMS messages route through AU Twilio numbers with correct sender IDs.
Direct integration with EzyParts and Repco Trade for real-time AU wholesale pricing. Search, reserve, and raise purchase orders without leaving the repair order.
