RO state machine
LiveIllegal jumps blocked — produce after auth/parts readiness stays honest.
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How it works
Workshop Wrench keeps every repair order moving through the workflow without manual chasing.
Service advisor opens the RO, attaches the vehicle, and sets the initial complaint. Parts and labour lines can be added immediately.
The RO appears on the technician's job queue. They clock on, update status as work progresses, and flag any additional findings.
Digital inspection results with photos are sent to the customer via SMS. Customer approves or declines additional work in real time.
Advisor closes the RO. A GST-compliant invoice is generated automatically and payment is collected. History is retained forever.
Repair orders · core object
If the repair order is weak, everything else is theatre. Workshop Wrench centres the RO: stages, findings, lines, labour, parts reservations, and invoices hang off one job object with audit-friendly transitions.
Primary search intent: repair order software
Buyer problem
When invoices and parts live outside the RO, disputes and stockouts become normal.
Why Workshop Wrench
Shared domain transitions (NEW → … → PAID/CLOSED) used by API and board.
Estimate lines and DVI findings attach to the RO.
Invoice generation from authorised work on that RO.
Board columns exclude terminal noise so WIP stays scannable.
Capabilities
Live means in the multi-tenant product/demo. Integrations: Live / Stub / Dry-run / Planned — never Connected for stubs.
Illegal jumps blocked — produce after auth/parts readiness stays honest.
Learn more →Kanban for WIP; repair order list for search and history.
Learn more →Start/stop timers attach time to the job for efficiency coaching.
Learn more →Tax invoice path from approved lines — not a disconnected spreadsheet.
Learn more →Also ranks for adjacent intent
FAQ
FAQ schema included for search. Updated when ship status changes.
Same operational idea: the unit of work for a vehicle visit. Modern systems prefer repair order (RO) with structured lines and statuses over paper job cards.