What is Workshop Wrench?

Workshop Wrench is an Australian-native auto repair shop management platform. It includes a drag-and-drop job board, digital vehicle inspections (DVI), estimates with line-item customer approval, GST-compliant invoicing, owner KPI dashboard, and a B2B Parts Exchange marketplace.

Is Workshop Wrench built for Australian workshops?

Yes. Workshop Wrench is designed specifically for Australian independent auto repair shops — it handles GST invoicing, AUD pricing, and Australian business workflows out of the box.

How much does Workshop Wrench cost?

Plans start from $149/month AUD (ex. GST) for the Starter tier. Growth is $249/month and Scale is $449/month. All plans include unlimited jobs, no per-technician seat fees, and a 14-day free trial.

Can I try Workshop Wrench without signing up?

Yes. The live demo is available immediately at workshopwrench.com.au/demo — no form, no credit card, and no sales call required. You get real credentials to a seeded garage with guided playbooks.

Does Workshop Wrench support digital vehicle inspections (DVI)?

Yes. Workshop Wrench includes a built-in DVI tool that lets technicians complete inspections on any device, attach photos, and share results with customers via the customer portal for instant approval.

What is the Parts Exchange in Workshop Wrench?

Parts Exchange is a B2B parts marketplace built into Workshop Wrench. It lets independent workshops source parts from wreckers, suppliers, and other shops across Australia — reducing procurement time and cost.

🇦🇺 Australian Regulatory Compliance

Built for Australian compliance from day one

Name: Workshop Wrench
Brand: Workshop Wrench

Workshop Wrench was designed from the ground up for Australian workshops — not adapted from a US product with AU workarounds tagged on at the end. GST, BAS, Privacy Act, STP Phase 2, and ACL consumer guarantees are all built in.

AU data residency

AWS Sydney (ap-southeast-2)

Privacy Act 1988

All 13 APPs addressed

GST & BAS ready

ATO-compliant tax invoices

STP Phase 2

ATO-registered (Enterprise)

Tax Privacy Payroll Consumer

Tax

GST, BAS & Accounting Integration

Every invoice Workshop Wrench generates is a valid ATO tax invoice. GST is calculated correctly at 10%, ABN is displayed, and BAS-ready figures are generated each quarter — no spreadsheet required.

GST calculated at 10% AU rate stored at invoice creation time — never recalculated retroactively
All invoices include "Tax Invoice" header, supplier ABN, date of supply, and GST line item
BAS summary report generates G1, G2, G3, and 1A/1B totals for ATO portal or accountant
IAS (Instalment Activity Statement) support for monthly PAYG instalments
Xero two-way sync: invoices, payments, supplier bills, and chart-of-accounts mapping
MYOB AccountRight export with correct AU tax codes
Cash vs. accruals accounting basis configurable in Settings → Accounting

Privacy

Privacy Act 1988 & APP Compliance

Workshop Wrench is designed and operated in compliance with the Australian Privacy Act 1988 and all 13 Australian Privacy Principles (APPs). Customer data is handled transparently, securely, and only for lawful workshop-management purposes.

APP 1 — Privacy policy is publicly accessible and describes all data collection and handling practices
APP 3 — Personal information collected only for lawful workshop purposes (customer records, repair history)
APP 5 — Customers are notified of what is collected and why at the time of collection
APP 6 — Personal information used only for the purpose it was collected or a directly related purpose
APP 11 — Data protected by AES-256 encryption at rest and TLS 1.3 in transit
APP 12 — Customers may access their personal information at any time via written request
APP 13 — Customers may correct inaccurate personal information; correction requests actioned within 30 days
Consent management: SMS and email opt-out recorded per contact with timestamp and channel
Notifiable Data Breach (NDB) procedures: affected parties and OAIC notified within 72 hours

Payroll

PAYG Withholding, Superannuation & STP Phase 2

Australian payroll obligations are complex. Workshop Wrench handles PAYG withholding tables, the current super guarantee rate, and STP Phase 2 lodgement — so you can run payroll from the same system your techs clock in and out of.

PAYG withholding calculated using current ATO weekly/fortnightly/monthly withholding tables
Superannuation guarantee at 11.5% (2024–25 rate) calculated on ordinary time earnings
Super fund details and USI stored per employee for SG payment processing
STP Phase 2 — payroll events lodged with the ATO via ATO-registered software (SSID on file)
Per-employee gross wages, PAYG withholding, and super contributions reported each pay run
End-of-year income statements generated for employees — replaces Payment Summaries
Award rate support for the Vehicle Manufacturing, Repair, Services and Retail Award (MA000089)

Consumer

Australian Consumer Law & Warranty Management

The Australian Consumer Law (ACL) gives consumers automatic guarantees on services and goods. Workshop Wrench tracks warranty claims, manages ACL guarantee periods, and records dispute timelines to protect your shop.

ACL statutory guarantee period tracked per vehicle repair for come-back management
Warranty claim workflow: log claim, assign technician, record resolution, close with outcome
Warranty parts distinguished from billable parts — separate reporting for supplier claims
Authority to Repair (ATR) clauses auto-appended to estimates for SA and WA regulatory compliance
Dispute resolution timeline recorded with timestamps for potential ACCC or VCAT submissions
Customer consent for estimate recorded with timestamp — written authorisation before work starts

Official regulatory references

OAIC — Privacy Act 1988 ↗ATO — GST tax invoices ↗ATO — Single Touch Payroll ↗ACCC — Australian Consumer Law ↗ATO — Superannuation guarantee rate ↗

Talk to a compliance expert

Not sure if Workshop Wrench covers your compliance requirements?

Our compliance team can walk you through exactly how the system handles GST, Privacy Act obligations, STP lodgement, and ACL consumer guarantees for your specific shop type.

Talk to a compliance expert Start 14-day free trial →

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