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People · enablement
LiveA first week that matches the job — not a 40-page PDF
Hires fail when everyone sits through the owner tour. Each role gets a 10–20 minute first win, screenshot pins, and a competence list. The in-app checklist stays the Day-0 contract for owners.
Primary persona: Owner training the floor / workshop manager
The problem
What breaks without this process
Shared owner logins, feature dumps before the first RO, and training from PDFs instead of the board produce slow desks and illegal stage jumps.
Why it matters
Rationale — profit, risk, and shop floor truth
- 01
Role logins from day one keep labour, RBAC, and audit honest.
- 02
Search-before-create at the desk is the cheapest duplicate-prevention in the product.
- 03
Techs who land on My Day stay on the floor; techs who land on ARO charts go back to paper.
- 04
Competence checklists beat attendance. Day 7 they teach one step.
Proof from the live demo
Real UI — not a pitch mockup
Captured from the seeded multi-tenant demo. Open the same surface with demo credentials.
live demo capture
live demo capture
Stage sequence
Step-by-step use case
Each stage lists the action, the business why, and the intended outcome. This is how we implement and test the product — not marketing fiction.
- 01
Pick the role path
Action
Open the staff academy. Choose reception, advisor, tech, parts, owner, or books — not “everyone”.
Why this stage
The owner dashboard is the wrong first screen for a technician.
Surface: Staff academyOutcome: One curriculum - 02
Day 0 watch
Action
Coach runs the first-win sequence on the seeded demo. Hire only logs in as their role.
Why this stage
Adults need a complete picture before they drive.
Surface: Demo + pinsOutcome: Mental model - 03
Day 1 drive
Action
Hire runs the same sequence twice. Coach interrupts only for search-before-create, skipped auth, or illegal board moves.
Why this stage
Muscle memory, not a second slide deck.
Surface: Live boardOutcome: Hands on the job - 04
Day 3–7 competence
Action
Checklist without the coach. Day 7 the hire teaches one step to the next person.
Why this stage
Teaching is the retention test. Attendance is not.
Surface: Academy competence listOutcome: Role is productive
Related search intent
- workshop software training
- auto shop staff onboarding
- service advisor training software
Related product pages
FAQ
Questions on this flow
Structured for buyers and search.
Is this a live LMS?+
No. It is role curricula on the marketing site plus the in-app Day-0 checklist and product tour. Process Studio SOP authoring remains on the Growth roadmap.