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PLG · time-to-value
LiveFrom signup to first repair order without a week of training
Software that needs a consultant to open a job will lose independents. Day 0 should create a tenant, an owner, a bay, and a path to the board — then deepen configuration.
Primary persona: Owner (new tenant)
The problem
What breaks without this process
Legacy DMS onboarding is project-shaped; modern shops expect trial-to-value in a sitting.
Why it matters
Rationale — profit, risk, and shop floor truth
- 01
Signup API creates tenant isolation from the first second (tenantId everywhere).
- 02
Default bay and roles reduce blank-canvas paralysis.
- 03
Demo credentials prove the product before migration risk.
- 04
Import of customers/vehicles/parts is staged honestly — parallel week recommended.
Proof from the live demo
Real UI — not a pitch mockup
Captured from the seeded multi-tenant demo. Open the same surface with demo credentials.
live demo capture
live demo capture
Stage sequence
Step-by-step use case
Each stage lists the action, the business why, and the intended outcome. This is how we implement and test the product — not marketing fiction.
- 01
Request a demo
Action
Create account; API provisions tenant + owner user.
Why this stage
Multi-tenant isolation is a security feature that starts at signup.
Surface: Marketing signupOutcome: Tenant live - 02
Shop basics
Action
Name, timezone, tax defaults, bay count intent, rates as available.
Why this stage
Invoices and bookings need jurisdiction-aware defaults early.
Surface: Settings / onboardingOutcome: Configured shell - 03
Users & roles
Action
Invite advisor/tech; RBAC least privilege by default.
Why this stage
Floor adoption fails if everyone shares the owner login.
Surface: TeamOutcome: Staff can login - 04
First job path
Action
Create customer + vehicle + RO or use seed patterns; run board → invoice once.
Why this stage
Muscle memory beats feature tours; one full money path builds trust.
Surface: BoardOutcome: Time-to-value
Related search intent
- auto repair software onboarding
- shop management software trial
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