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Switching guide · AU workshops
If you are on MechanicDesk, Workshop Software, or still running paper job cards — and customers keep ringing, estimates pile up, and invoicing is a separate spreadsheet — it is time to look at what else exists.
Sound familiar?
If two or more of these describe your shop right now, a better system exists.
If your front desk answers the same "is my car ready?" call a dozen times a day, you need automated SMS status updates — not more staff.
Playing phone tag to get verbal authorisation is lost time and a liability risk. Digital approval via SMS link takes under a minute.
If your invoicing lives in a spreadsheet or generic accounting software, you are creating double-entry risk and non-compliant tax invoices.
ATR paperwork in a drawer is a compliance risk. A tappable form on the service counter gets a signature and stores it on the repair order.
If your service manager has to physically walk the floor to know job status, the board is not doing its job. One screen should tell the whole story.
Techs updating work on a desktop shared with three others is friction that loses time. The Wrench PWA installs on any phone — job updates from the bay.
Migration guide
Three steps from your old system to going live on Workshop Wrench.
Most shop management platforms export customer and vehicle records as CSV. We support CSV import for customers, vehicles, and job history. Contacts us and we will walk you through the export.
Our onboarding importer maps your CSV columns to the right fields — no IT required. We do a pre-import data quality check so nothing imports corrupted.
We schedule a free 30-minute setup call to configure your bay layout, staff roles, and first RO template. Most shops take their first live booking the same day.
Data continuity
Switching does not mean starting from scratch. Your historical records migrate with you.
All customer history
Names, contacts, vehicle associations
All vehicle records
Make, model, year, VIN, service notes
All past jobs
Via CSV import from your old system
We do a pre-import data quality check on every import. If your CSV has gaps we will tell you before anything imports. No corrupted records.
Feature comparison
| Feature | Paper / Spreadsheet | MechanicDesk | Workshop Wrench |
|---|---|---|---|
| SMS estimate approval | — | — | ✓ |
| Customer portal (no shop login) | — | — | ✓ |
| GST-compliant invoicing | — | ✓ | ✓ |
| Digital job board | — | ✓ | ✓ |
| Counter tablet / ATR | — | — | ✓ |
| Technician mobile app (PWA) | — | Partial | ✓ |
| Parts marketplace (B2B) | — | — | ✓ |
Competitor capabilities sourced from public feature pages and documentation. Check their sites for the latest. Full detailed comparison →
We will review your current system, confirm your data can migrate cleanly, and get you live on Wrench within a week. No lock-in. Cancel anytime.
Book the call →