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Most failed software rollouts happen in week one. Here is the parallel-run approach that protects your workshop from disruption during the transition.
James Chen
Workshop Operations Consultant
12 August 2026
9 min read
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James Chen
Workshop Operations Consultant
James has spent over a decade working with independent automotive workshops across New South Wales and Queensland, helping them move from paper-based operations to modern shop management systems. He writes about process design, KPIs, and the practical realities of running a profitable workshop.
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